Poet Bedroom Concept – Elegant Modern Bedroom Decor

⭐ Conditions for exchange and return of Concept Bedroom Poet

- Customers still keep proof of purchase. Such as purchase invoices, delivery receipts, bank statements, etc. Or proof that goods were purchased at On Home Asia's sales channels.

- The product still has its original stamp, label, original packaging, unassembled/used, and gift (if any).

- The product is not on the list of restricted returns.

⭐ Refund Regulations:

On Home Asia applies the form of Free Return within 7 days when the product has technical defects such as:

- Customers receive products that do not match the ordered order (wrong uses, wrong ingredients, etc.)

- Product defects due to manufacturing or transportation, an assembly such as:

+ Scratches, surface paint leaks, exposed nails/screws.

+ Warping and warping of product details.

+ Chipped edge of product corner.

+ Product deformation due to transportation, storage environment from suppliers, production process, etc.

+ Lack of details, and accessories compared to product description.

- And other cases identified with errors stemming from On Home Asia

⭐ Return policy Poet Bedroom Concept with fee:

Besides, On Home Asia apply a return policy for a fee within fifteen days. Applies to cases stemming from the customer's subjective reasons. Or the Customer changes the user needs or other reasons from the customer. In these cases, the Customer will have to bear a return fee as follows:

- In case of exchange:

+ Shipping fee (Including departure and return)

+ Exchange fee of 10% of the value of goods on the invoice.

Note: The exchanged product must be of equal or greater value than the returned product. Any difference on old invoices will not be refunded.

- Return case:

+ Return shipping fee.

+ Return fee of 30% of the value of goods on the invoice.